FAQ
What is included in my free estimate?
In your free estimate you will receive an in depth look at your homes energy efficiency needs. We will provide a plan to come up with the proper heat pump system that will suit your home best. After the consultation we will provide you with a quote that you can choose to accept or decline.
What separates Heat Pumps of Maine from the rest?
Not only do we install a variety of different brands, we also service all of these brands that we offer. Whether you need a scheduled maintenance or an emergency service call, we have the tools to get your equipment running in a timely manner. Our customer service is top notch as we try to improve each customer experience day in and day out.
Will I get a rebate?
With a free in home consultation we can determine that for you. We are a Efficiency Maine Registered Vendor and can provide rebates as long as they follow Efficiency Maine’s guidelines.
How does a heat pump work?
A heat pump moves heat instead of creating it by burning fuel. In winter, it pulls heat from the outdoor air and brings it inside. In summer, it reverses and works like an air conditioner. This makes it much more efficient than traditional heating systems.
Do heat pumps work in cold Maine winters?
Yes. Modern cold-climate heat pumps are built for Maine weather. Quality systems continue to deliver heat efficiently even when temperatures drop well below zero. Thousands of Maine homes already rely on them as their main heat source. Most modern systems are designed to operate down to -22° F.
Will a heat pump save me money on heating bills?
Most homeowners switching from oil or propane see lower energy costs. Because heat pumps are highly efficient, they often cost less to run than older heating systems. Actual savings depend on your current fuel, electricity rates, and how well your home is insulated.
What rebates are available for heat pumps in Maine?
Efficiency Maine offers rebates based on household income. Many homeowners qualify for $1,000 to $3,000 per outdoor unit, with higher amounts available for moderate- and low-income households. Additional incentives may apply for whole-home systems. We help customers navigate the rebate process.
Can a heat pump fully replace my oil or propane system?
In many cases, yes. Properly sized cold-climate heat pumps can serve as the primary heating system for Maine homes. Some customers keep a backup system for extreme weather or power outages, while others go fully electric.
Do heat pumps also provide air conditioning?
Yes. Every heat pump heats in the winter and cools in the summer. You get year-round comfort from one system.
How noisy are heat pumps?
Modern heat pumps are quiet. Outdoor units typically sound similar to a refrigerator, and indoor units are designed for low noise. Most customers notice little to no disruption once the system is running.
How long do heat pumps last?
While our warranties are offered for a duration of 12 years; with regular maintenance, quality heat pumps often last 15–25 years or longer. Annual professional service and simple filter cleaning help maximize system life and efficiency.
What kind of maintenance do heat pumps need?
Basic care includes cleaning or replacing filters and keeping the outdoor unit clear of snow, leaves, and debris. We recommend a professional tune-up once a year to keep the system running at peak performance.
Will a heat pump work during a power outage?
Like any electric system, a heat pump needs electricity to run. Many customers pair their system with a generator or keep a small backup heat source for outages.
How do I know what size heat pump I need?
Proper sizing is important. We perform a detailed heating and cooling load calculation based on your home’s size, insulation, windows, and local Maine climate conditions. This ensures the system is neither too small nor oversized.
